Here’s a recap of our fave tweets from this week’s informative and insightful chat. We’d love to hear from you! Please feel free to comment below and share your two cents on these questions.
Did you miss today's #TwitterSmarter "after" chat livestream with my guest @kamichat? No worries, you can watch the replay. https://t.co/zeGRzB7dOD pic.twitter.com/YGM2gioBxX
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
Please welcome our guest @kamichat. She's the CEO of @ZoeticaMedia and is a PR marketing expert. Today's topic: Useful Tips for Community Building on Twitter. #TwitterSmarter pic.twitter.com/dSkWlDd64l
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
This week our friends at Hootsuite were unavailable, so we asked our friends from AgoraPulse to take their place. We asked them to come on the chat and answer a quick question and get their best #TwitterTip.
Ask @AgoraPulse: Twitter Rules: What’s New, What’s Not (and Why it Matters)? #TwitterSmarter pic.twitter.com/NUGlapi0ex
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
Basically they don't want apps allowing users to schedule the same tweet to multiple accounts, or repeat tweets. There is some grey area here currently however on how/if this will be enforced. #twittersmarter https://t.co/U6RmwT7hvs
— AgoraPulse (@AgoraPulse) April 12, 2018
You'll likely want to use different text in your tweets for the same links moving forward to avoid getting your hands slapped by Twitter. #twittersmarter https://t.co/U6RmwT7hvs
— AgoraPulse (@AgoraPulse) April 12, 2018
Q1: What makes Twitter a great platform for community building? #TwitterSmarter pic.twitter.com/a4A1y3TDTw
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A1: One of the best features of Twitter is the ability to organize conversations with a hashtag, making it possible to build an interconnected community #TwitterSmarter pic.twitter.com/jOjjRq6iyM
— Kami Huyse (@kamichat) 12 April 2018
A1: Another underutilized feature is archiving Twitter chats with Moments. Here is an example from #smbhou #TwitterSmarter ⚡️ “How social media is changing the job of journalist” by @kamichathttps://t.co/aJlxhO1ra3
— Kami Huyse (@kamichat) April 12, 2018
A1: Twitter is one of the few platforms where it’s possible to meet and interact with people that are outside of your current circle of friends and colleagues, including media and celebrities #TwitterSmarter pic.twitter.com/AezcPTSgOP
— Kami Huyse (@kamichat) 12 April 2018
A1: Twitter is great for bringing people together like here on the #TwitterSmarter chat. https://t.co/vKytq85KyO
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A1 It’s so easy to jump in and participate in a conversation or topic that interests you! #twittersmarter https://t.co/SqXCsZW2UI
— Desiree Townsend (@DNTowns) April 12, 2018
A1 Twitter is the place for conversation, which leads to connections and community building. #TwitterSmarter
— Jim Katzaman $ #LifeInsurance $ Worker #Benefits (@JKatzaman) April 12, 2018
A1: It's real time. It's personable, and the typos—well they make other Twitter users more relatable. Nothing like whining over the lack of an edit button with a community who thinks the same. #TwitterSmarter
— Narmadhaa (@s_narmadhaa) 12 April 2018
A1: For me, Twitter chats are really what makes this platform so special. It's easy to connect with likeminded people through chats.
You can make new friends or business connections, depending on how you're utilizing it. #TwitterSmarter
— Express Writers (@ExpWriters) April 12, 2018
A1) Easy connections both to people with similar interests and also one of the most accessible platforms for reaching prominent people. A sense of all being equal members of that community. #TwitterSmarter https://t.co/y9VvubY7WB
— Jeremy Bond (@JeremyDBond) April 12, 2018
A1:
① You can create your own community with Twitter chats
② You can use Twitter advanced search to find others interested in your niche and build those relationships
③ You can grow your community with a relevant hashtag!#twittersmarter
— influencerTONY ? 90 Vids/90 Days (@InfluencerTony) 12 April 2018
A1: The #TwitterSmarter Twitter chat is a PERFECT example! Twitter chats are a great networking resource and a means to get in contact with people in your niche. #TwitterSmarter
— Maria Marchewka (@_MariaMarchewka) 12 April 2018
A1. You can easily find people in your same field, following topics, pop culture in one area. I have made so many connections here on Twitter. It's my most social platform. #Community #TwitterSmarter https://t.co/ht6yMG7wBt
— Patrick Jervis-Stone • AZ #DigitalMarketing #HESM (@pjervis) April 12, 2018
A1: Twitter is an open platform that allows you to connect and engage pretty much with anybody, and you can find your ideal audience #TwitterSmarter
— Sabrina Cadini (@SabrinaCadini) April 12, 2018
A1: Twitter is the great equalizer! No matter who you are, how much money you make, where you are or what you do, we all have the same tools to share our messages. Twitter makes it really easy to find others with similar interests! #TwitterSmarter https://t.co/eChpjvsmjj
— Chris Strub (@ChrisStrub) April 12, 2018
Q2: Why is it important to be community-minded on social media, including Twitter? #TwitterSmarter pic.twitter.com/pF5IPj6NRh
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A2: Each person on Twitter has their own agenda. You win if you help them achieve it. It activates The Law of Reciprocity #TwitterSmarter pic.twitter.com/gulQmGJ211
— Kami Huyse (@kamichat) 12 April 2018
A2: Be intentional and selfless. Use Twitter lists to follow and interact with the people that make the most sense for your business and help them succeed. #TwitterSmarter pic.twitter.com/VOMXn7TM53
— Kami Huyse (@kamichat) 12 April 2018
A2: When it comes to business, you need to be building relationships. Social media and especially Twitter allows you to easily connect with others. You can build your own community and join others. Twitter chats like #TwitterSmarter are a great way to do this! https://t.co/On69B5LXFb
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A2. Having a community ensures you always have a team of people ready to hear what you have to say, and often boost or contribute to it. People on Twitter are so good at giving! #TwitterSmarter pic.twitter.com/ZHlXhtGqCe
— HeyOrca! #SMWNYC (@HeyOrca) 12 April 2018
A2 – It's called social media for a reason. If you aren't community-minded, then you are just talking to yourself…and that's not social. #TwitterSmarter
— Jennifer Longworth * Podcast Editor (@JoysOfMercy) April 12, 2018
A2 The term is "social" media, not business media. Twitter and other platforms are the place for personal connections without bots trolling from every corner. #TwitterSmarter
— Jim Katzaman $ #LifeInsurance $ Worker #Benefits (@JKatzaman) April 12, 2018
A2 It's important to be #community-minded on #socialmedia because it's like walking in a mall… you never know who is watching, walking by and seeing what you have to say for the first time and using that as their first impression of you. #TwitterSmarter https://t.co/QFByShlUFB
— Patrick Jervis-Stone • AZ #DigitalMarketing #HESM (@pjervis) April 12, 2018
A2. Relationships aren't made my talking AT people. Communication is a two-way street, and being community-focused supports that. #twittersmarter
— Kim Doughty (@Howdy_Doughty) 12 April 2018
A2. I believe the magic of social media is in connection. @BreneBrown defines connection as the energy that exists between people when they feel SEEN, HEARD and VALUED. If we can bring that energy to social media it is truly magical. #TwitterSmarter https://t.co/TJfeo2oCHs
— Kirsten Jensen (@NextKirsten) April 12, 2018
A2: Social is meant to be SOCIAL. If you treat it as a one-way street, you'll only be servicing yourself. When you log onto a social site like Twitter, you want to provide more value than you receive! #TwitterSmarter
— Maria Marchewka (@_MariaMarchewka) 12 April 2018
A2. People are attracted to others who work well together, who are not selfish, and overly self promotional. Building a community requires those people. Then the community helps support one another. #TwitterSmarter
— Gene Petrov // Leadership & Marketing Consulting (@GenePetrovLMC) 12 April 2018
A2: they don't call it "social" for nothing! I think its all about giving back. And a quick "help desk" on anything. Be nice, be real, and others will reciprocate your good will. #twittersmarter
— Rob Christianson ? Creative Director & Designer (@robchristianson) 12 April 2018
A2.
Community
??
backbone
of #SocialMediaCommunity
=??+ thought leadership
??+ brand rep.
??+ brand reach
??+ engagement
??+ collab
??+ growth
??+feedback
-stronger ideation
-better innovationETC.#TwitterSmarter#branding #Marketing pic.twitter.com/WNlx7OBnsZ
— Gabriela Cardoza (@CardozaGab) April 12, 2018
A2. It's called social media for a reason…the name itself is inherently community minded. Celebrating our common interests and goals is the fuel that keeps social media – especially Twitter – going strong #twittersmarter
— Rachel Miller (@rachelloumiller) April 12, 2018
Q3: How can creating a tight-knit community help your business? #TwitterSmarter pic.twitter.com/3YPA8CtycR
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A3: Your online success depends on your community. You can do nothing without their support. Allow yourself to be mentored and mentor others https://t.co/bNuQzIAAh3 #TwitterSmarter pic.twitter.com/uXR5OwRTdO
— Kami Huyse (@kamichat) 12 April 2018
A3: When you create a tight-knit community, like for example what I've done here with #TwitterSmarter, you create loyal friends/followers who spread the word, they want to help you and each other. There's nothing quite like it. ❤️ https://t.co/AHpQhcoIio
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A3 Communities help businesses by lowering support costs and time to answer – customers help customers #twittersmarter
— Toby Metcalf (@Toby_Metcalf) April 12, 2018
A3: Creating a tight-knit community is going to help you build a loyal following of people who LOVE what you do. #TwitterSmarter
— Express Writers (@ExpWriters) April 12, 2018
A3: Rabid fans/followers goes a long, long way… Let the do the marketing for you. #twittersmarter
— AgoraPulse (@AgoraPulse) April 12, 2018
A3: A dedicated community isn't afraid to be honest with you. And as a brand, we all need constructive criticism.
And they're also fans. Who wouldn't want that?#TwitterSmarter
— Narmadhaa (@s_narmadhaa) 12 April 2018
A3 Organic influencers – the very best of the best to support what you're doing and help you plan a successful future (if you listen) 🙂 #twittersmarter
— Kristin Clark (@kcneon) April 12, 2018
A3. It builds trust, plan and simple.
Trust builds a loving customer base. And customers build brands. #twittersmarter pic.twitter.com/KN5neFdQR3— Tori Dunlap | Victori Media (@victori_media) 12 April 2018
A3: You'll get better (and more) feedback, and you have people who'll promote your new content for free! That's invaluable #TwitterSmarter
— Kristina Adams (@KristinaAuthor) 12 April 2018
A3: You build your know, like, and trust factor and that is who people like to do business with. Your community becomes your advocate and biggest fans #TwitterSmarter https://t.co/WQFZmq3s2h
— Jim Fuhs of Fuhsion Marketing #DSATL (@FuhsionMktg) April 12, 2018
A3
There are a few things you can do to nurture a community on social media:
?have a comms plan that allows time for community management
?chat, reply, have fun!
?remember, each community is unique
?use lists to organise the people you follow
?be generous#TwitterSmarter— comfortwriter ??? (@ComfortWriter) 12 April 2018
A3: Every week on Twitter chats I feel like I get to know each person who shows up regularly a little more. We joke. We share information on the topic and also where we're from, what we do. And, sometimes, we talk about our families or hobbies.#TwitterSmarter
— Darcy De Leon ??? Blog Editor (@darcydeleon) 12 April 2018
Q4: What are the traits of a good Community Manager? #TwitterSmarter pic.twitter.com/WeiFLar2j3
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A4: A community manager needs to be available and participate. It is less about leading and more about connecting the community with each other. #TwitterSmarter pic.twitter.com/RaeiEySpFx
— Kami Huyse (@kamichat) 12 April 2018
A4: Empower your community to lead, even when you aren’t around, and it will multiply their satisfaction and save your sanity. #TwitterSmarter pic.twitter.com/UmCnAmQX7Y
— Kami Huyse (@kamichat) 12 April 2018
A4: A good Community Manager listens and takes the time to get to know their community members. They can't take a backseat. They must be front and center, participating with everyone. #TwitterSmarter https://t.co/sFBH4e52rl
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A4:
They listen—
before they speak.
They listen—
for the sake of listening, and not for the sake of replying.#TwitterSmarter— Narmadhaa (@s_narmadhaa) 12 April 2018
A4 A good community manager encourages give and take while maintaining standards for courtesy and respect. #TwitterSmarter
— Jim Katzaman $ #LifeInsurance $ Worker #Benefits (@JKatzaman) April 12, 2018
A4. Diplomacy, understanding and patience! (Knowing your way around a gif helps too) ?? #TwitterSmarter pic.twitter.com/h0KVgA9PtF
— Lisa Boyles ??? I like big gifs & I cannot lie (@lisaboylesmedia) 12 April 2018
A4: A good community manager is someone who is involved, open minded, supportive, and takes actoion when needed. #TwitterSmarter
— Michelle Lowery (@MichelleVLowery) April 12, 2018
A4. A community manager is basically an old school matchmaker setting up husband and wives in the village. #TwitterSmarter pic.twitter.com/oUhSwMdkod
— HeyOrca! #SMWNYC (@HeyOrca) 12 April 2018
A4: Traits of a good Community Manager: enjoys conversation – data driven – empathetic #twittersmarter
— Toby Metcalf (@Toby_Metcalf) April 12, 2018
A4. Listen. Listen. Listen. Respect that while members have collective goals and interest they also have very different beliefs and personalities. Treat and celebrate everyone as the individuals they are and help them achieve individual and community goals #twittersmarter
— Rachel Miller (@rachelloumiller) April 12, 2018
A4 Community managers have to always be “on” and be ready at all time. They also come to know the ins and outs of their company’s industry, audience, and voice very quickly – and help to drive them all forward #TwitterSmarter
— Michael Altiero (@MichaelAltiero) April 12, 2018
A4. #TwitterSmarter
Being the eyes, ears and voice as well as the link between the brand and the community members.
Personally, I say the maestro of the community symphony. https://t.co/RxUCRi2ylB
— Natasha G. (@nplusg) April 12, 2018
A4
Traits
of a great
community manager??active listening
??analytical skills
??organizational skills
??time management
??cultural competency
??empathy
??proactivity
??patience
??creative
??consistentETC.
can't fit all#TwitterSmarter#marketing #branding pic.twitter.com/yyfW7a8aUM— Gabriela Cardoza (@CardozaGab) April 12, 2018
Q5: What are some ways you can nurture your community? #TwitterSmarter pic.twitter.com/CRQSt2UwCM
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A5: A. Ask insightful questions and listen to what they say.#TwitterSmarter pic.twitter.com/J6RFMYSiSj
— Kami Huyse (@kamichat) 12 April 2018
A5: B. Listen to what they complain about in their jobs or lives and come up with solutions. #TwitterSmarter pic.twitter.com/YwyUMyc89k
— Kami Huyse (@kamichat) 12 April 2018
A5: C. Know them well enough to introduce them to each other, be a connector. #TwitterSmarter pic.twitter.com/ZSlohKzVKU
— Kami Huyse (@kamichat) 12 April 2018
A5: D. Convert them to an email list by offering things of value to earn their trust. #TwitterSmarter pic.twitter.com/KuMhd8Z7pr
— Kami Huyse (@kamichat) 12 April 2018
A5: Make everyone feel welcome. I ❤️ our #TwitterSmarter community. I want everyone to feel special when they arrive on this chat. I have greeters here helping me. It's very important to me that you feel ❤️ on this chat. @ZalkaB @SabrinaCadini @alberMoire @darcydeleon https://t.co/9MiNJ2CFmR
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A5. Be responsive to when they tweet to you. Take the time to go back through the notifications. #TwitterSmarter
— Gene Petrov // Leadership & Marketing Consulting (@GenePetrovLMC) 12 April 2018
A5) Be interested in what others are sharing, and help them share. #TwitterSmarter https://t.co/XrdhgMz7Eo
— Jeremy Bond (@JeremyDBond) April 12, 2018
A5: Spend time engaging with your community on a daily basis. That's essential to building a relationship with them. BE SOCIAL. #TwitterSmarter
— Express Writers (@ExpWriters) April 12, 2018
A5 be consistent, loyal and honest. Do what you say you’ll do, take time to truly listen and engage with people. #TwitterSmarter
— LUCYrk (@LUCYrk78) April 12, 2018
A5: You can nurture your community by being interactive: Replying with their names, retweeting them, giving them the props. #twittersmarter
— AgoraPulse (@AgoraPulse) April 12, 2018
A5. Give before you ask for anything in return.
Chat to people as you would do in person; be human; ask questions; find out how you can help them. #TwitterSmarter
— Virtuoso Assistant ? ? (@VirtuosoAssist) 12 April 2018
A5 Ask questions, know what people do well & tag individuals with expertise to highlight their knowledge on questions from others in your group or community #twittersmarter
— Suzanne Brown (@OKsuziMarketing) April 12, 2018
A5. My go to is always:
"Be interested to be interesting."
Proactively engage in conversations the community is having and invite others to join who may find value in the content being shared and discussed. #twittersmarter
— Rachel Miller (@rachelloumiller) April 12, 2018
A5. #TwitterSmarter
By listening, understanding and engaging. Being present and supportive of your community. https://t.co/lsIDUH6Ikv
— Natasha G. (@nplusg) April 12, 2018
A5: Give back to the people, ask them how you can help and never expect anything in return… so when you do get shoutouts, you feel humbled #TwitterSmarter
— Marisa Cali (@allthesocial) 12 April 2018
A5: #Livestreaming presents a great opportunity to connect with/nurture your community, on a variety of social media channels. As @kamichat so perfectly stated earlier, you can&should use the tools to serve your audience — and they’ll naturally want to serve you! #TwitterSmarter https://t.co/KXGysT6p6p
— Chris Strub (@ChrisStrub) April 12, 2018
A5: Nurture community by discovering out how members of the community can grow and celebrate their victories, spotlighting each, in turn. @bryankramer does a great job of this in his #H2H community, as Madalyn does here. #twitterSmarter https://t.co/aHMkQDup71
— Stacey DePolo ? (@sdepolo) April 12, 2018
Q6: How can brands leverage communities to humanize their Twitter presence? #TwitterSmarter pic.twitter.com/hAtwnuEtLh
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A6: All brands have resources that only they can bring to the table. Use these as your superpowers to help the community #TwitterSmarter pic.twitter.com/zN8OewDKh1
— Kami Huyse (@kamichat) 12 April 2018
A6: Let the people behind your brand show up online, don’t just be an avatar. #TwitterSmarter pic.twitter.com/ThSyrCJ2nw
— Kami Huyse (@kamichat) 12 April 2018
A6: Video. Video. VIDEO!! Brands can humanize their presence on Twitter and show their "real" selves by being transparent on video and live streaming video. #TwitterSmarter https://t.co/9hzpjfVBFO
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A6.
Inspire the audience. #quotes
Tell a story. #howto #makeithappen
Tips! #howto
Q & A! #questions #answers
… build relationship get to know them. #TwitterSmarter https://t.co/S4rb8Sikvi— Patrick Jervis-Stone • AZ #DigitalMarketing #HESM (@pjervis) April 12, 2018
A6 engage with your community. I’ve seen so many brand profiles that completely disregard any conversations with them and never reply. To me, that makes you a robot without any soul or character. Sorry to any robots with soul or character that might read this. #TwitterSmarter
— Kristopher Crump (@kriscrump) April 12, 2018
A6:
• No auto DMs
• Read tweets before replying/retweeting
• Speak only when it's relevant
• Spread the love
• Act natural#TwitterSmarter— Narmadhaa (@s_narmadhaa) 12 April 2018
A6
Brands = people.
People connect & relate to people.
When you nurture that human connection that's bigger than any ad, commercial or paid campaign.#TwitterSmarter https://t.co/ktWaVtsYf4— Zala Bricelj (@ZalkaB) April 12, 2018
A6 Brands need to talk like people, too. Don't come off as brands first but as concerned and active members of the community. #Twittersmarter
— Jim Katzaman $ #LifeInsurance $ Worker #Benefits (@JKatzaman) April 12, 2018
A6: Use the real managers as the face of your brand! #TwitterSmarter
— Harrison J Hepp (@HarrisonJHepp) 12 April 2018
Takes me to my previous point of being present & supportive. When you're approachable as a brand, when you're present as a brand, when you listen to your community members as a brand, when you engage – you make people feel valued. https://t.co/k9kzHWx0em
— Natasha G. (@nplusg) April 12, 2018
A6 Live videos, webinars, talking to the community, asking for feedback and also listening to what they have to say is way brands can humanise their #Twitter presence #TwitterSmarter
— Shruti Deshpande (@shruti12d) 12 April 2018
A6: I have seen brands excellently do this by mixing personal lessons, portions of their day + anecdotes into their professional brands' Twitter pages. It reminds people that you're human + makes them feel like they know you, even of they don't. #TwitterSmarter pic.twitter.com/BxDeKNHGe3
— Bria Charlei Baylor (@Impact_Write) 12 April 2018
A6: Consistent engagement that does not include automation methods. #TwitterSmarter
— Shenica S. Nelson, M.S. (@ShenicaSNelson) 12 April 2018
Q7: How can consistent engagement help you keep your community invested? #TwitterSmarter pic.twitter.com/nEWqZiqqOw
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A7: Unfortunately, out of sight is out of mind on social media platforms. You have to consistently engage to build and maintain a vibrant community. #TwitterSmarter PS. I have learned this the HARD WAY! LOL pic.twitter.com/kN8u0yaBgY
— Kami Huyse (@kamichat) 12 April 2018
A7: I'm always preaching that consistency is the key to everything. You will notice a big change in your community when you are there every day. It really makes a difference. #TwitterSmarter https://t.co/aF8JGL568j
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A7 You'll be "top of mind" more frequently! #twittersmarter https://t.co/naYy45lmJT
— Desiree Townsend (@DNTowns) April 12, 2018
A7. Simple – go quiet for too long and people won't be looking for you, and you'll lose a lot of your share of goodwill. #TwitterSmarter pic.twitter.com/SzeeipFT31
— HeyOrca! #SMWNYC (@HeyOrca) 12 April 2018
A7: Consistency builds credibility. Communities thrive on trust and mutual respect. #TwitterSmarter
— Narmadhaa (@s_narmadhaa) 12 April 2018
a7 If out of sight, then out of mind. So basically, do the opposite. Also note to not be spam; be human. 🙂 #TwitterSmarter
— QuestLearningOnline (@ArdellaQuest) 12 April 2018
A7: The best example you’ll find (not to be sycophantic) is the #TwitterSmarter community, which is why so many of us literally plan our Thursdays around this chat — Madalyn NEVER …EVER… misses a chat. When ppl see good things happening, it becomes a natural draw for others! https://t.co/5qg4YT0Vvb
— Chris Strub (@ChrisStrub) April 12, 2018
A7 Repetition helps memorization and building a habit. By engaging regularly, you let your community know you are here, you are active, you are here to stay. #TwitterSmarter
— Kristopher Crump (@kriscrump) April 12, 2018
A7: There's so many demands on peoples time and attention. I try to think what can I do that will make a difference and that's worthy of that precious time. I've really focused on that the past month or two and it's changed everything #TwitterSmarter
— Warwick Brown (@warwickabrown) April 12, 2018
A7
Engagement doesn't mean just showing up & sharing content.It means that you support others in the process, S/O their work, embrace the challenges the community faces and keep the conversation going.
You put the interests of THEM before YOU.#TwitterSmarter https://t.co/zLjjKQroaJ
— Zala Bricelj (@ZalkaB) April 12, 2018
A7: It shows your community you care and are invested in their success. You'll be there when they need you! #TwitterSmarter
— Harrison J Hepp (@HarrisonJHepp) 12 April 2018
A7: Give them something to talk about.
Give them things that last longer than the #Twitter interaction. #Freebies, connections to your website or email list, relevant content (how-tos, blog posts, etc).
Your community needs to feel appreciated!#TwitterSmarter pic.twitter.com/MYlxqHdI2L
— Bria Charlei Baylor (@Impact_Write) 12 April 2018
Q8: What are the most important things to keep in mind when building an online community? #TwitterSmarter pic.twitter.com/3m5EfooI0w
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A8: A. The most important thing to remember when building an online community is that it’s NOT about you! #TwitterSmarter pic.twitter.com/tfY99RNZBq
— Kami Huyse (@kamichat) 12 April 2018
A8: B. The second thing to remember when building an online community is that is takes time and you will need to be patient. People are understandably skeptical. #TwitterSmarter pic.twitter.com/tAYckKibRD
— Kami Huyse (@kamichat) 12 April 2018
A8: C. The last thing to remember when building an online community is that size isn’t as important as the strength of the connection. #TwitterSmarter pic.twitter.com/bnRcvSwjig
— Kami Huyse (@kamichat) 12 April 2018
A8: Be you. Be consistent. Listen to your community. Build a place where your community members can thrive. And have fun. #TwitterSmarter https://t.co/VnYhKbI6he
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
A8 What is the goal of your community – support, customer service, marketing, promotions #twittersmarter
— Toby Metcalf (@Toby_Metcalf) April 12, 2018
A8: How much time have you got and where will you focus. I tried to be everywhere and got nowhere. Twitter and LinkedIn with a pinch of Facebook are basically it for me. More platforms means more compromise and less engagement #TwitterSmarter
— Warwick Brown (@warwickabrown) April 12, 2018
A8: Purpose.
Communities are for building a network of sincere fans, not to gain instant ROI.#TwitterSmarter
— Narmadhaa (@s_narmadhaa) 12 April 2018
A8. Sustainability. Build processes and management structures that will ensure your community can thrive. #twittersmarter
— Kim Doughty (@Howdy_Doughty) 12 April 2018
A8. Be consistent, be genuine, and engage constantly! #TwitterSmarter pic.twitter.com/XuDT24OBda
— HeyOrca! #SMWNYC (@HeyOrca) 12 April 2018
A8. Be genuine and don't build a community for your own benefit; people will see through that ploy!
Enjoy the chat and the relationship-building.#TwitterSmarter
— Virtuoso Assistant ? ? (@VirtuosoAssist) 12 April 2018
A8.
Well, we've talked about consistency…
Keeping up with the comments, engagements
Starting new conversations about various topics
Keep everyone else engagedImagine your community as a party.
Keep the party going by keeping everyone involved in it. #TwitterSmarter https://t.co/HmFKQpn8Kf— Patrick Jervis-Stone • AZ #DigitalMarketing #HESM (@pjervis) April 12, 2018
A8. LISTEN to what your audience wants, and then give it to them. Don’t assume you know best! #TwitterSmarter pic.twitter.com/UuOW94cDan
— Lisa Boyles ??? I like big gifs & I cannot lie (@lisaboylesmedia) 12 April 2018
A8. I think it is our responsibility to protect the community if we build it. Data/privacy/confidentiality but also having a vetting process of sorts (I'm thinking FB groups here with the questions before joining). #TwitterSmarter
— Gene Petrov // Leadership & Marketing Consulting (@GenePetrovLMC) 12 April 2018
#A8: Be real. Be there. Be nice. Be awesome. Then be done for the night. You need sleep too. 😉 #twittersmarter pic.twitter.com/LdA3YewA4a
— Rob Christianson ? Creative Director & Designer (@robchristianson) 12 April 2018
A8 Building and online community requires engagement and availability. You can't put the process on autopilot and expect success. #TwitterSmarter
— Jim Katzaman $ #LifeInsurance $ Worker #Benefits (@JKatzaman) April 12, 2018
A8: If you are going to build it, you have to be committed or it will become a ghost town. Consistently showing up and participating #TwitterSmarter https://t.co/QiGTs4OLZJ
— Jim Fuhs of Fuhsion Marketing #DSATL (@FuhsionMktg) April 12, 2018
A8) Invite openness but also decide what you want the community to be about. Keep it as on-topic as you intend. And be sure to invite people of diverse roles and voices. #TwitterSmarter https://t.co/lktvVv2UYy
— Jeremy Bond (@JeremyDBond) April 12, 2018
A8
When
building a
community…??be consistent
??add value
??engage
??support
??listen
??follow up
??be accesible
??be human
??be humble
??be proactive??BE PATIENT
Building
a community
= hard work#TwitterSmarter#socialmedia #branding #marketing pic.twitter.com/2zyYxqTQt3— Gabriela Cardoza (@CardozaGab) April 12, 2018
A8:
– Encourage the community ?
– Ask them what they are struggling with and HELP them ?
– Consistently show up ?♂️
– Provide value ?
– Connect them with each other ?♀️#twittersmarter— influencerTONY ? 90 Vids/90 Days (@InfluencerTony) 12 April 2018
Thank you everyone for a great hour of sharing. #YouRock! We'll see you next week on the #TwitterSmarter chat. pic.twitter.com/1JpC9MqMEz
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
Be sure to join us next week for another GREAT #TwitterSmarter chat. Our guest will be @mitchjackson. He's an attorney, consultant and speaker. pic.twitter.com/uLG5SImcLf
— Madalyn Sklar ? Social Media Coach & Consultant (@MadalynSklar) April 12, 2018
For more tips, advice and resources to help you master Twitter and grow your business be sure to follow me at @MadalynSklar. I’m also available for one-on-one and group coaching and consulting. Get details here.
Be sure to join us every Thursday on Twitter at 1pm ET at hashtag #TwitterSmarter.