Tag Archives for " Twitter As a Customer Service Tool "

Importance of Response Times

#TwitterSmarter Chat Recap with guest Jen Cole. She’s a social media strategist talking about response times and understanding its value for a brand.

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How to Effectively Use Twitter for Customer Service

Whether you have a team on hand or it’s just you managing everything, you can absolutely use Twitter for customer service. Here are some helpful tips.

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Using Twitter As a Customer Service Tool with Jay Baer

#TwitterSmarter Chat Recap: 1-11-18 Here’s a recap of our fave tweets from this week’s informative and insightful chat. We’d love to hear from you! Please feel free to comment below

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